Who We Are

FairHeat was founded in 2015, by leading heat network innovators, with a vision to lead the transition to a fair, low carbon economy in the United Kingdom.

FairHeat is a specialist energy consultancy, focused exclusively on heat networks and building performance, with a mission to deliver solutions that enables the market to design, build, deliver and operate building systems that work for end users and the environment.

Having worked on over 500 heat network projects, the team is empowered with an unmatched breadth and depth of knowledge. Whether you are in the early stages of planning heat for a new development, in progress of delivering a heat network, or operating an existing heat network, FairHeat will be the expert and partner in your corner ensuring your network is fit for the long haul.

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An Employee-Owned Company, Putting People at the Heart of FairHeat.

In November 2024, FairHeat became a 100% employee-owned company through the creation of an Employee Ownership Trust (EOT). This milestone marks a new chapter in our journey, ensuring that our people remain at the heart of everything we do.

By moving to an employee-owned structure, we’ve reinforced our commitment to a collaborative, inclusive, and sustainable future, for our employees, clients, and the wider heat network industry.

Why We Became Employee-Owned

At FairHeat, we see our mission as a long-term one. Becoming employee-owned gives us the stability and flexibility needed to shape the future of heat networks while protecting our independence and company values.

“We made this decision because we see our mission as a long-term one and wanted to put in place a stable structure for the future. Becoming employee-owned allows us to remain flexible, independent, and focused on our mission-driven goals.” – Gareth Jones, Managing Director

What Employee Ownership Means for Our People

Employee ownership is about more than structure — it’s about empowering our people. Through the EOT, every employee has a genuine stake in our collective success.

KEY BENEFITS INCLUDE:

Profit Sharing
Greater Job Security – Decisions and value creation stay within the company.
A Collective Voice – Employees directly influence FairHeat’s direction and strategy.
Career Growth – Continued investment in professional development and opportunities.

“This model aligns our long-term success with the well-being of our workforce. It provides financial benefits, greater job security, and opportunities for professional growth — ensuring our people are truly at the heart of FairHeat’s journey.” – Zoe Trotman, Head of HR

Empowering Voices: The Employee Voice Group (EVG)

To ensure every employee’s voice is heard, we established the Employee Voice Group (EVG) in 2025 — a dedicated platform where representatives from across the business collaborate with leadership and the EOT board.

Our EOT Board: Representing Every Employee

FairHeat’s EOT Board includes three employee representatives who ensure that decisions are made in the best interests of our people. These representatives act as a link between employees, leadership, and the Trust, helping to shape the company’s strategic direction.

“Serving as an Employee Trustee on the EOT board is both a privilege and a valuable learning experience. The board’s role is to act as guardian of the trust, and mine is to help ensure the company operates in the best interests of its employees. As Chair of the EVG, I’ve helped build a platform where the collective employee voice shapes senior decisions. I’m most excited about influencing policies that support wellbeing and proposing ideas that benefit the wider workforce.” – Lucy Sherburn, Senior Engineer

Quality

Whether it is the quality of individuals hired or solutions delivered to clients, at FairHeat quality is never compromised.

Trust

FairHeat are trusted advisors in the industry, integrity and fairness are at the forefront of every initiative.

Knowledge

Knowledge transfer, innovation and learning are an ongoing practice at FairHeat that continuously challenges the standards of the organization.

Collaboration

The industry’s sustainability goals can only be achieved if all stakeholders work as a collective, FairHeat actively collaborates with government, industry groups and clients to help achieve a low carbon economy.

OUR INFLUENCE

Industry Shaping

Heat networks will play a significant role in the long-term decarbonization of heating in the UK, supporting the UK’s ambitious targets to reach net zero by 2050. FairHeat is championing this mission by influencing the energy industry to raise its quality standards and regulations on heat networks. The FairHeat team are involved in over 8 key industry groups that work toward redefining industry standards and government regulations. Some of the key influences made to date include contributing to the core of the ADE CIBSE Heat Networks Code of Practice (CP1 2020), introducing the method of Acceptance Testing in heat networks and developing the HIU test regime for the UK network.

The power of data

Delivering low-carbon heat is one of the biggest challenges in the transition to a net-zero emissions future. Technology in this industry has become an essential tool and data is starting to be used to effectively improve heat networks. FairHeat realised this opportunity early and partnered with Guru Systems, collaborating in the creation of guru technology for data and performance analysis of heat networks, enabling the delivery of lower cost and carbon heat networks. With the use of the Guru’s technology, Fairheat can provide clients support with unrivalled exposure to system performance data derived from multiple live networks, extensive analysis of the impact of system interventions (changes designed to improve efficiency), along with in-depth testing of heat network hardware.

Engineering Excellence

FairHeat employs some of the best and brightest engineers. From day one of employment, all engineers are setup on the path of chartership and the continuous professional and technical development of team members is a high priority. FairHeat Engineers challenge the status quo and do not compromise technical standards, moreover they aim to deliver new and improved technical standards. It is encouraged to always evaluate every engineering challenge and assess it against first principles, ensuring the most efficient solution.

Growing future leaders

FairHeat is committed to developing young engineering talent and creating opportunities for young people to grow and thrive in our sector. As the first organisation to draw in chemical engineers into the heat network industry, FairHeat is championing awareness and upskilling of talent. FairHeat not only guide future leaders within the organisation but also actively participates in and encourages external mentoring programmes to ensure knowledge transfer and upskilling is applied throughout the industry.